Mambajao Enhances Tourism with New Advanced 911 Emergency Response Center Equipped with US Technology
The town of Mambajao in Camiguin Island, known for its stunning volcanoes, beaches, and waterfalls, has made a significant move to enhance tourist safety. On October 18, the town launched its first-ever advanced 911 emergency response center, equipped with cutting-edge Next Generation 911 technology from the United States. This initiative aims to modernize Mambajao tourism by providing world-class emergency services that cater to both locals and visitors.
The new 911 center represents a partnership between the Mambajao local government and NGA 911, a global leader in emergency response technology. This collaboration brings modern communication solutions to the island, enabling faster, more coordinated responses during emergencies. The system’s ability to accurately locate callers and dispatch assistance promptly enhances safety for residents and tourists.
Strengthening Safety for a Thriving Tourist Destination
As Mambajao continues to grow in popularity, the demand for reliable emergency services has increased. The bustling town, rich in natural attractions, now features a centralized 911 system capable of handling various emergencies, from medical incidents to fire and rescue. Mayor Yñigo Jesus “Yggy” Romualdo highlighted the need for a modernized emergency response system to support the town’s booming tourism.
“The growth in Mambajao tourism made it clear that we needed to enhance our emergency services,” said Mayor Romualdo. “This 911 center is a game-changer, allowing us to deliver quicker response times and better coordination across different services.”
The new facility addresses various safety concerns, such as accidents at popular diving spots, road incidents involving tourist vehicles, and health emergencies. The system’s ability to pinpoint a caller’s location with 90% accuracy ensures that first responders can reach the scene faster, reducing the risk of fatalities or serious injuries.
A Safer, More Attractive Destination
Mambajao’s commitment to safety is not just about protecting lives; it also plays a crucial role in boosting tourism. The advanced emergency response infrastructure makes the town more appealing to tourists and investors, enhancing its reputation as a safe, world-class destination. By proactively addressing public safety, Mambajao aims to attract more visitors while supporting sustainable tourism growth.
The new system draws inspiration from successful 911 implementations in the USA and Europe, where similar technologies have proven effective in managing emergencies and saving lives. This global best practice serves as a model for Mambajao’s own emergency response efforts.
Integrating Technology for Improved Emergency Services
The advanced 911 center leverages the latest technology to create a more efficient emergency response system. It features a robust communication network and trained volunteers across barangays, ensuring rapid dissemination of information and seamless coordination during crises. The center is equipped to handle diverse emergencies, from typhoons and volcanic activity to everyday incidents like road accidents.
Robert Llaguno, Country Head of NGA Philippines, praised the local government’s initiative, stating, “We are proud to bring US Next Generation 911 technology to Mambajao. This system enhances the safety of locals and tourists, providing exceptional situational awareness for first responders.”
A Vision for a Resilient Mambajao
Mayor Romualdo envisions Mambajao as a resilient, forward-thinking community that prioritizes safety and preparedness. The new emergency response center is central to this vision, providing a model for disaster preparedness and proactive risk management. The mayor’s goal is to make Mambajao not only a top tourist destination but also a safe and thriving community.
The establishment of the 911 center marks a significant step toward achieving that vision, positioning Mambajao tourism for long-term growth. With its commitment to public safety, the town is well-equipped to handle future challenges while offering tourists peace of mind as they explore its natural wonders.
