Tag Archive: Asia Pacific Customer Service Consortium

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Nexusguard wins customer service excellence award for fifth consecutive year

Nexusguard, the worldwide leader in distributed denial of service (DDoS) security solutions, today announced the company was honored by the Asia Pacific Customer Service Consortium (APCSC) with the International Customer Service Quality Standard (CSQS) site certificate for the fifth year in a row. Developed jointly with the University of Hong Kong, the CSQS is the highest global award for excellence in CRM, customer service, and contact center and support services. The certification recognizes Nexusguard’s dedication to customer service and commitment to best practices for serving internal and external stakeholders.