“As Filipino consumers continue to transition to a digital lifestyle, Globe Telecom has established itself as the data provider of choice in the Philippines mainly because we continue to innovate products and services in parallel with the way people communicate and consume media, ” noted Rizza Maniego-Eala, Globe Acting Chief Finance Officer.
Frost & Sullivan’s Best Practices Program recognizes companies in a variety of regional and global markets, that have maintained consistently high standards for delivering customer value, and demonstrated outstanding performance in terms of initiatives that can improve the way ICT is delivered through areas such as leadership, technological innovation , customer service, and strategic product development.
In 2015, Globe delivered a record performance, surpassing the company’s previous year’s record performance, posting new highs in service revenues, EBITDA, and earnings. Even in the face of intense industry competition, the company registered broad-based data-driven growth across its key services. Globe solidified its leadership in the digital space by focusing on improving customer experience and by riding with the shift toward greater data consumption across all segments.
The contenders for the Frost & Sullivan Asia-Pacific ICT Awards were evaluated on a variety of actual market performance indicators which include revenue growth, market share and growth in market share, leadership in product innovation, breadth of products and solutions, major customer acquisitions, and business and market strategy, amongst other category-specific criteria.
A team of 30 leading Frost & Sullivan analysts and consultants based in Asia-Pacific were involved in the shortlisting, evaluation and research process, applying the same thorough approach that has been the hallmark of Frost & Sullivan globally. The findings of the detailed examination are then presented to a panel of independent judges comprising influential personalities, decision makers and thought leaders in Asia-Pacific’s ICT industry, who have in themselves pushed the boundaries of innovation and corporate excellence, in deciding the recipients in each award category.